returns

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at smokebeerskateboards@gmail.com  

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

According to the Australian Consumer Law, we are not required to provide a refund or replacement if you change your mind.

We will replace skateboard decks ONLY in case of delamination (separation of the ply) due to lack or poor quality of glue. In case of apparent delamination, please contact us at smokebeerskateboards@gmail.com 

You can always contact us for any return questions at smokebeerskateboards@gmail.com

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items.